Privacy Policy
- Visit our website
at ofwalls.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
names
phone numbers
email addresses
mailing addresses
usernames
passwords
contact preferences
billing addresses
debit/credit card numbers
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
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To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our Services that may contain personal information.
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To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
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To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
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To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
Ad Networks
Data Analytics Services
Finance & Accounting Tools
- Order
Fulfillment Service Providers
Payment Processors
Retargeting Platforms
Sales & Marketing Tools
Social Networks
User Account Registration & Authentication Services
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to
honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
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Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Contact us using the contact information provided.
Category | Examples | Collected |
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
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B. Personal information categories listed in the California Customer Records statute |
Name, contact information, education, employment, employment history, and financial information |
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C. Protected classification characteristics under California or federal law |
Gender and date of birth |
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D. Commercial information |
Transaction information, purchase history, financial details, and payment information |
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E. Biometric information |
Fingerprints and voiceprints |
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F. Internet or other similar network activity |
Browsing history, search history, online |
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G. Geolocation data |
Device location |
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H. Audio, electronic, visual, thermal, olfactory, or similar information |
Images and audio, video or call recordings created in connection with our business activities |
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I. Professional or employment-related information |
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us |
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J. Education Information |
Student records and directory information |
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K. Inferences drawn from other personal information |
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |
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L. Sensitive Personal Information |
|
- Category B -
As long as the user has an account with us
- Category D -
As long as the user has an account with us
- Category G -
As long as the user has an account with us
- Category K -
As long as the user has an account with us
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Targeting cookies/Marketing cookies
- Social media cookies
- Beacons/Pixels/Tags
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
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Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (
"profiling" )
ORDERS & PRODUCTS
How can I contact customer support?
You can reach our customer support team by emailing info@ofwalls.com or by filling out the contact form on our website. We aim to respond to inquiries within 24-48 hours.
How can I place an order?
To place an order, simply browse our catalog, select the desired artwork, choose the size and framing options (if applicable), and add the items to your cart. Proceed to the checkout page to complete your purchase.
How long will it take to receive my order?
All Of Walls products are made-to-order. Expect delivery of your order within 10-20 business days day following the first business day after order placement. Shipping delays are common and shipping times may vary.
Can I track my order?
Yes, you can track your order via your tracking ID that is sent with your order shipping confirmation.
What payment methods do you offer?
We offer all major credit cards and payment types including: Visa, Mastercard, Amex, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Meta Pay, and Venmo.
What paper do you use for art prints?
We use a coated matte paper of at least 189-gsm for all of our prints.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. During the checkout process, you can enter your shipping address to determine availability and costs.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of receiving it to initiate a return. Please note that customized or personalized items may not be eligible for return unless there is a defect or error on our part.
How do I initiate a return?
To initiate a return or exchange, please email our customer support at info@ofwalls.com with your order details and reason for return. Our team will guide you through the return process and provide instructions on how to proceed.
What happens if my order arrives damaged?
We take great care in packaging and shipping our products to ensure they arrive in perfect condition. However, if your order arrives damaged, please contact us at info@ofwalls.com immediately with photos of the damaged package and items. We will work with you to resolve the issue promptly.
Do you offer refunds?
Refunds are offered in certain cases, such as when an item is out of stock or if there is a manufacturing defect. Please contact our customer support team for more information or assistance with a return.
Can I cancel or modify my order?
We strive to process and ship orders as quickly as possible, so we cannot guarantee the ability to cancel or modify your order. If you need to cancel or modify your order, please reach out to us immediately. We will do our best to accommodate your request if the order has not yet been processed.
WORK WITH US
Can I sell my work on Of Walls?
We appreciate that you'd like to be a part of our team! We welcome all artists to apply to sell their work on Of Walls. The easiest way is to send an application via our form "Submit Your Work" or send an email to info@ofwalls.com. We are constantly looking for new talent and are happy to receive new submissions.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk pricing options for qualified customers or businesses. Please contact our wholesale team at info@ofwalls.com for more information.
Do you have a Trade Program?
Certainly! At Of Walls, we value collaboration and partnerships with interior design and hospitality groups. We offer a trade program specifically designed to cater to the unique needs of professionals in these industries. If you are interested in working together and exploring the benefits of our trade program, we encourage you to reach out to us at info@ofwalls.com. Our team will be delighted to discuss how we can support your projects and create a mutually beneficial partnership.